Refund Policy

Duration: You have 60 days from receiving your item to request a return.

Eligibility: Items must be unworn, unused, with tags, and in original packaging. You need the receipt or proof of purchase.

Cancellation: Cancellation is possible within the first 24 hours of placing the order.

Return Initiation: To start a return, contact support@SmartHangerStore.com. Follow provided instructions, and return products in original packaging.

Return Window: Items must reach our PO Box within 60 days of showing delivered by the shipping company.

Restocking Fee: No restocking fee is applied.

Refund Process: Refunds cover the cost of returned items. Shipping, expedited processing, and insurance costs are non-refundable.

Damaged/Wrong Items: If your item is damaged or incorrect within the first 60 days, provide evidence at support@SmartHangerStore.com for a replacement.

Customer Remorse: For product exchanges or buyer's remorse, customers are responsible for return shipping costs.

Refund Timeline: Refunds are processed after receiving and inspecting the return. The credit is applied within a specified timeframe.

Late or Missing Refunds: If a refund is delayed, check your bank account. Contact support@SmartHangerStore.com for an Authorization Number for bank inquiries.

Shipping Costs: Customers bear their own return shipping costs. Shipping costs are non-refundable. 

Exchange Timeframe: Exchange delivery times may vary based on your location. Return Address: 548 Market Street, San Francisco CA 94104, United States & Address: Santa  Maria delle Grazie n14 City: Orta di Atella State/Province: Caserta Country: Italia Zip Code: 81030